diff --git a/fern/docs/integrations/jira.mdx b/fern/docs/integrations/jira.mdx index c036e1f..bea1a86 100644 --- a/fern/docs/integrations/jira.mdx +++ b/fern/docs/integrations/jira.mdx @@ -60,7 +60,7 @@ After connecting, manage Promptless access by going to your avatar > Account set ## Project Setup and Permissions -After connecting Jira, you can configure which projects you'd like Promptless to search in when setting up a Project in the [projects page](https://app.gopromptless.ai/projects). Promptless will not search projects not specified here. +After connecting Jira, configure which projects you'd like Promptless to search in your [project settings](https://app.gopromptless.ai/projects). Promptless inherits the permissions of the Jira account used during OAuth connection and will only search projects you explicitly configure. Project configuration screen showing context sources setup with Jira integration @@ -84,7 +84,7 @@ Promptless queries Jira data in real-time and does not store any of your Jira da ## Provisioning a Jira Account for Promptless -We recommend creating a dedicated Jira account for Promptless so that Promptless can create Jira issues and you can track its work in your project management system. +We recommend creating a dedicated Jira account for Promptless so that Promptless can create Jira issues and you can track its work in your project management system. A dedicated account also gives you complete audit trail visibility and lets you configure fine-grained project permissions. Create the account using an email alias like `your_email+promptless@company.com`, or ask your IT admin to provision a new email account like `promptless@company.com`. @@ -132,6 +132,16 @@ Create the account using an email alias like `your_email+promptless@company.com` ## Troubleshooting + + Promptless inherits the permissions of the Jira account used during OAuth connection. There are several ways to manage access depending on your security requirements: + + **Standard approach:** After connecting Jira, configure which projects Promptless should search in your [project settings](https://app.gopromptless.ai/projects). Promptless won't access projects you don't explicitly configure, even if the connected account has permission to see them. + + **For highly confidential projects:** Create a Jira user account that only has access to non-confidential projects, then connect Jira to Promptless using this limited-access account. This restricts access at the Jira permissions level, adding an extra security layer. + + **For granular control:** [Provision a dedicated Jira account for Promptless](#provisioning-a-jira-account-for-promptless) and configure fine-grained project permissions for this account in Jira's user management before connecting it to Promptless. + + - Disconnect Jira from the [integrations page](https://app.gopromptless.ai/integrations) - Sign out of your personal Jira account in your browser